QUALITY MANAGEMENT POLICY STATEMENT
a. The company undertakes to operate with a quality that meets customer satisfaction, and
sees this as a fundamental pillar for the continued growth of the company.
b. The company management is responsible for providing products to its customers who meet the quality requirements with an understanding of their needs and expectations subject to the requirements of the contracts.
c. The company management considers it a primary goal to meet the delivery times required in the contract.
d. The company management will provide backup and support for products supplied to customers (engineering consulting, spare parts, changes and repairs) subject to the commitment in the contract.
e. The company management undertakes to maintain a quality management system according to the requirements of the quality system procedures file that complies with the requirements of the ISO 9001:2015 standard.
f. The company management will provide full back up to the quality management system manager for the implementation of the declared quality policy.
g. The company management will allocate resources needed to implement the declared quality policy.
h. The company management will work with reliable and good suppliers and subcontractors who meet the quality requirements of the customer and the company.
i. The company management will adopt an approach to continuous improvement of the quality management system and work processes.
j. The company’s management is committed to maintaining environmental quality and ensuring the health and safety of employees, in compliance with all applicable legal and regulatory requirements in the State of Israel, across all company production sites in Kiryat Shmona and Karmiel.
k. The company management will allocate and train appropriate personnel, who will be qualified in terms of education, training and appropriate skills to perform the work in accordance with the quality requirements of the product
l. The management team and all employees are responsible for the quality of the company's work and products, while maintaining the fundamental value of teamwork, mutual respect and customer satisfaction.
m. The company's management considers the staff to be a primary and important resource for achieving the stated quality policy
Israel Gadilov Michael Zohar
Plant Manager Quality Assurance Manager